Borrower Payment Options
Customer Login
Reports & Data Options
Payoff Request
Transmittal Forms
Strategic Partners & Associations
Contact Us
  Home     March 21, 2019  
Loan Servicing Programs
Mortgage Fund Administration
Foreclosure Support
General Fee Schedule
Reo Management
Bankruptcy Relief Referral
Borrower Contact & Options to Avoid Foreclosure
Borrower State Disclosures

Start Servicing

FCI offers Loan Servicing programs designed to fulfill the varied needs of our Clients. FCI does not have a minimum number of Loans requirement. FCI is the Sub-Servicer acting at the direction of its Lender Clients (Owner of the Note).  

Standard Basic Loan Servicing is a high quality, structured program for servicing all types of Performing Loans (current, 1 or 2 months behind) and Newly Originated Private Money Loans at very competitive prices.  This is primarily a payment processing program which does include Late Notices, but does not include Collection Calls and Loss Mitigation services, except as is required for regulatory compliance. 
Learn More

High Touch Performing Loan Servicing program includes all the Standard Basic Loan Servicing features plus outgoing calls to borrowers to help them stay current on their loans.  Also includes Regulatory Compliance Actions for Covered Loans (Dodd Frank: Primary Residence) at no additional servicing fee.

Learn More

Specialty Loan Servicing Full Collection program is specifically designed to address Non-Performing Loans (missed the 3rd payment) by facilitating the restructure of Loans per Lender directions, presenting Lender offered FPA's (Foreclosure Prevention Alternatives), or by providing Foreclosure Support if workouts are not possible.  It is staffed by experts at Skip Trace, Collection, Foreclosure Prevention Alternative workouts, facilitating Loan Modifications, and Foreclosures (as a last alternative).  

Learn More

Securitization Servicing & Full Servicing programs are Extended Servicing including Payment Processing, Escrows, High Touch Collection Calls, Advances, Loss Mitigation, Workouts, Foreclosure coordination, and REO Management. Full Servicing is the same program except the Loans are not in a Securitization.
There are two categories:  

a. Newly Originated, Performing, and Non-Performing Non-QM Loans: Typically comprised of Business Purpose, Fix & Flip, Draw, Bridge, and Construction Loans. Loans could be Newly Originated, Performing or Non-Performing.

b. NPL and Reperforming SFR QM: Typically comprised of released Government or Bank SFR Consumer (Owner Occupied) Loans. 

Learn More

Backup Loan Servicing is a program to address the liabilities Lenders face if their selected third party servicer, or in house servicing, experiences functional or regulatory issues. A Backup Servicer may also be required in Asset Based Credit Facilities as a contingency plan to protect the assets (loans). FCI acts as the Backup Servicer holding servicing data from the Primary Servicer, and steps in to take over Loan Servicing when the Primary Servicer cannot perform its duties based on specific trigger events. This program has two levels of oversight based on the frequency of data updates and speed of implementation.

Learn More